At Furniture Nature Shop, we understand that your outdoor sanctuary begins with the careful selection of quality pieces, and continues with their safe arrival at your doorstep. Our delivery service is designed to bring nature-inspired elegance to your home with reliability and care.
Global Delivery with Local Care: While we ship worldwide (excluding some Asian and remote regions), our UK-based team maintains the personal touch you’d expect from your local garden specialist. Each order is handled with the same attention we’d give our own outdoor spaces.
Our Delivery Options
Standard Shipping
For those who wish to enjoy their new outdoor furnishings sooner, our standard shipping option ensures your carefully selected items arrive within 10-15 business days after dispatch.
- Carrier: DHL or FedEx
- Flat rate: £12.95
- Order processing: 1-2 business days
- Tracking information provided
Ideal for: Our premium garden furniture collections, delicate ornaments, or when you’re preparing for a special outdoor gathering.
Free Shipping
For orders over £50, we’re pleased to offer complimentary shipping, bringing your nature-inspired pieces to you within 15-25 business days after dispatch.
- Carrier: EMS
- Minimum order: £50
- Order processing: 1-2 business days
- Tracking information provided
Perfect for: Larger garden projects, complete outdoor living sets, or when planning ahead for seasonal transformations.
What to Expect After Ordering
Our delivery process reflects our commitment to creating harmonious outdoor living experiences:
- Order Confirmation: You’ll receive immediate email confirmation with your order details
- Processing: Our team carefully prepares your items within 1-2 business days
- Dispatch Notification: We’ll email you when your order leaves our Derbyshire warehouse
- In Transit: Track your package using the provided tracking number
- Delivery: Our carriers will deliver to your specified address
Nature’s Timing: While we strive for prompt delivery, some of our handcrafted oak furniture or made-to-order pieces may require additional processing time. We’ll always inform you if this applies to your order.
Returns & Exchanges
Should any item not meet your expectations, we offer a 15-day return policy from the date of delivery. Please contact our customer care team at [email protected] to initiate the process.
At Furniture Nature Shop, we believe the journey from our warehouse to your garden should be as seamless as the transition from indoor to outdoor living. Whether you’re awaiting a single bird feeder to welcome wildlife or an entire garden furniture collection to transform your space, we deliver with the same care and quality that goes into each of our products.
For any delivery inquiries, our customer service team grows alongside nature – available to support you through every season.